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We are seeking a motivated and efficient Front Desk Secretary to join our medical practice.

As a Front Desk Medical Secretary, you will be responsible for managing a fast-paced front desk and providing exceptional customer service to our patients. Assisting with medical paperwork and answering questions via patient calls/emails/messages.

Schedule will be Monday to Saturday Clinic Days

Must be able to travel to the following office locations:
2029 First Ave. Suite 1A. Manhattan, NY 10029 (every week)
26 Sherman Ave, Suite 1B. New York, NY 10040 (once a month)
145 East 32nd Street, Suite 1A. Manhattan, NY 10016 (twice a month)
150 East 58th Street, 32nd Floor Main Building. Manhattan, NY 10155 (twice a month)
175-43 Hillside Avenue, Suite 1A. Jamaica Estates, NY 11432 (twice a month)
50 Court Street, Suite 508A. Brooklyn, NY 11201 (twice a month)
731 Flushing Ave, Suite 1A. Brooklyn NY 11206 (once a month)
11 Ralph Place, Suite 217. Staten Island, NY 10304 (once a month)
1383 Veterans Hwy, Suite 40A. Hauppauge, NY 11788 (once a month)

393 Old country Rd. Suite 303. Carle Place, NY 11514 (twice a month)

Language:

Spanish (Preferred).
English Required.

The team member must:

Have the ability to multitask and work efficiently in a fast-paced environment.
Have proficiency in email and electronic medical record systems.
Be flexible in scheduling patients.
Have excellent communication and interpersonal skills.
Be Professional.
Office dress code is formal and professional.
Must Help with Daily Office Clean up.
Must be able to commute consistently.

Responsibilities/Requirements:

Arriving 30 minutes before the clinic opens (830AM).
Scanning and sorting mail daily.
Greet patients and visitors, check them in and out, and ensure they are directed to the correct healthcare provider.
Manage patient records using our electronic medical record system.
Manage patient referrals and coordinate care with other healthcare providers.
Scheduling future/follow-up appointments based on patient needs.
Checking/Correcting insurance information.
Working with the back office team for insurance and billing questions.
Calling patients who have missed appointments to reschedule.
Completing required paperwork for patients using physician reports.
Ensure medical records/demographics are complete for patients prior to their visits.
Obtain insurance information when missing and help back off team with patient communication.
Maintaining a clean and positive work environment.

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