Neurodiagnostics
Medical Front Desk Secretary
Brooklyn, New York•Full-time
$20 - $25 hourly
$20 - $25 hourly
About the Job
We are seeking a highly motivated and efficient Front Desk Medical Secretary to join our medical practice.
As a Front Desk Medical Secretary, you will be responsible for managing a fast-paced front desk and providing exceptional customer service to our patients. Assisting with medical paperwork and answering medical questions via patient calls/emails/messages.
Full-Time Schedule: Tuesday to Saturday
Must be able to travel to the following office locations:
As a Front Desk Medical Secretary, you will be responsible for managing a fast-paced front desk and providing exceptional customer service to our patients. Assisting with medical paperwork and answering medical questions via patient calls/emails/messages.
Full-Time Schedule: Tuesday to Saturday
Must be able to travel to the following office locations:
- 175-43 Hillside Avenue, Suite 1A. Jamaica Estates, NY 11432
- 26 Sherman Ave, Suite 1B. New York, NY 10040
- 145 East 32nd Street, Suite 1A. Manhattan, NY 10016
- 150 East 58th Street, 32nd Floor Main Building. Manhattan, NY 10155
- 50 Court Street, Suite 508A. Brooklyn, NY 11201
- 731 Flushing Ave, Suite 1A. Brooklyn NY 11206
- 11 Ralph Place, Suite 217. Staten Island, NY 10304
- 393 Old Country rd SUITE 303 Carle Pl, NY 11514
- 1383 Veterans Hwy, Suite 40A. Hauppauge, NY 11788
Language:
- Spanish (Preferred)
- English Required
The team member must:
- Have the ability to multitask and work efficiently in a fast-paced environment.
- Have proficiency in email and electronic medical record systems.
- Be a positive influence and a team player.
- Be flexible in scheduling patients.
- Have high energy and a positive attitude.
- Have excellent communication and interpersonal skills.
- Be Professional.
- Office dress code is formal and professional.
- Must Help with Daily Office Clean up.
- Must be able to commute consistently.
Responsibilities/Requirements:
- Arriving 30 minutes before the clinic opens (830AM).
- Scanning and sorting mail daily.
- Greet patients and visitors, check them in and out, and ensure they are directed to the correct healthcare provider.
- Manage patient records using our electronic medical record system.
- Manage patient referrals and coordinate care with other healthcare providers.
- Scheduling future/follow-up appointments based on patient needs.
- Checking/Correcting insurance information.
- Working with the back office team for insurance and billing questions.
- Calling patients who have missed appointments to reschedule.
- Completing required paperwork for patients using physician reports.
- Ensure medical records/demographics are complete for patients prior to their visits.
- Obtain insurance information when missing and help back off team with patient communication.
- Maintaining a clean and positive work environment.
There are no additional benefits offered.
About Neurodiagnostics
Please see BrainHealthNYC.com and NeuroInjuryCare.com for more information on us, our office locations, and our mission to help the local community.