Neurodiagnostics
Medical Front Desk Receptionist / Patient Care Coordinator
New York, New York•Full-time
$20 - $23 hourly
$20 - $23 hourly
About the Job
Medical Front Desk Receptionist / Patient Care Coordinator
2029 1st Ave, New York, NY 10029
Full-time | $20–$23 per hour
Full-time | $20–$23 per hour
Schedule: Monday, Wednesday, Friday, 8:30 a.m.–7:00 p.m.
We’re looking for a friendly, organized, and reliable team member to welcome patients, manage scheduling, and keep our front desk running smoothly.
Responsibilities:
- Greet patients and handle check-in, check-out, forms, and authorized payments.
- Schedule and confirm appointments; follow up on referrals, cancellations, and missed visits.
- Verify insurance benefits and authorization requirements, and track approved visits.
- Answer calls, respond to messages, and process incoming documents.
- Keep patient records accurate and confidential.
- Work closely with therapists and staff, and bring unresolved issues to management.
Qualifications:
- Strong communication and customer service skills.
- Dependable team player with good organization and attention to detail.
- Comfortable using computers and managing multiple front desk tasks.
- Medical office, scheduling, or insurance verification experience preferred.
- Spanish-speaking skills preferred.